Our office is based in the historical city of Gloucester. It is from here that we underwrite and administer our commercial and personal lines products; it’s also where our quality assurance, claims and marketing teams are based. Small but mighty, the Gloucester team get through a colossal amount of work daily – yes, even on the weekends!
The Binnacle Management Team is spread out over the country but are united in their meticulous approach to offering the best possible customer experience and creating a customer-focused working culture.
Karen has 34 years’ insurance experience and describes herself as “an operational all-rounder with a sales edge!”. Karen is known for her enthusiasm and her open and honest approach.
Richard has nearly 20 years’ experience in various aspects of insurance and is responsible for the management and development of Binnacle’s products, distribution and marketing.
Tracey has held various roles within Operations and Compliance and has been in the insurance industry for 15 years. Tracey is always looking to improve the customer experience and supporting our partners to maintain our market leading brands.